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Remote backup - An accountant contacted GCTL regarding remote backup services. After initial assessment on the phone, on-site visit was arranged to install free software on the PC and organize the files which need to be sent over using the client’s existing broadband connection. Only travel costs were charged to the client...
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The files are backed up automatically overnight and kept on our servers for a week, whereas every last day of month backup is kept for three months. Both GCTL and customer are sent automatic email with confirmation of successful backup and information on its size.
To recover any data, the customer needs to phone GCTL and identify the file by its name and date. The file is sent over via email and opens after entering a correct password by customer. On average, the process takes from 10 to 20 minutes from the time of call.
To see a detailed service description, click here. |
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